A Better Back of a Business Card
March 11, 2010 at 12:12 am Justin Wilcox Leave a comment
If you’re like me, you’ll come back from a conference like HIMSS with a stack of business cards, all of which have barely legible notes on the back serving as a reminder to follow-up with newly found contacts.
Wouldn’t it be great if there was a way to track who you’ve followed-up and who you haven’t, assign yourself follow-up reminders, track your on-going discussions with contacts, and be able to use it for both conference connections and new customers? Lucky for us, there are apps that do just that.
Customer Relationship Management systems (CRMs) do precisely what they sound like they should – they help you manage your customer relationships. We’ve started using one, Highrise, and we’ve had such a good experience with it, I wanted to share a little about it.
Quick Demo Video – full screen version here: http://bit.ly/bfLFaG
It’s well hidden, just beneath the “Basic” plan, but you can sign up for a free Highrise account which will support two users here: http://highrisehq.com/signup
Other inexpensive CRMs are:
We’d love to hear other techniques/tools you use to track your customer and contact interactions, so fire away!
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